| VoiceWorld
is one of the few software developers that still provides an unlimited
flat-rate tech support and upgrade structure. For
only $199.00 for the first year, you can
designate a single (ONE) representative from your organization to send us
email questions. Additional staff members may also email us for help
but for an additional cost.
If necessary, we can arrange for a technician to telephone you back at a
prescheduled time (usually after business hours - Arizona time). However
there is a per incident charge to be determined by
our sales department.
* Prices will vary for custom software, special applications, and
T-1 installations because of the extra support which is required on our
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TechSupport@VoiceWorld.com |
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Upgrades
to existing software, which may include software fixes, can be downloaded
upon request via email only by those covered under our support
package. Disks and printed documentation are
available at additional cost. If your VoiceWorld technical support agreement has lapsed, or we deem that
your version is too old to effectively upgrade, you will be required
to purchase a new CD to be sure that you have a current installation
available.
Periodically new features are added to the
software. Some will be included at no charge. Others will be
optional add-on modules, not part of the basic software, and must be
purchased separately.
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